Review Report & Analytics

Report on average ratings and total ratings over time.

Turn the reviews into actionable insight and use them to upgrade your services.

Identify the review sites from where most of the reviews are being posted.

Generate daily, weekly, or monthly review reports in order to track your progress.

Gain a comprehensive overview of your review portfolio metrics with our easy-to-use dashboard. Track key performance indicators (KPIs) across various businesses or locations. Analyze the success of your review funnel, including email and SMS campaign performance for review generation. This allows you to optimize your strategy for maximum impact.

Gain a holistic view of your online reputation with our reputation management software. Track all your reviews across platforms and stay informed about your total review volume, average rating, and star distribution.

Monitor review activity within time frames to measure the effectiveness of campaigns and company-wide initiatives regarding ratings and reviews. This includes analyzing average ratings over set periods, assessing the influx of new reviews based on ratings, and staying updated on the latest site reviews.

Monitor detailed graphical reports based on engagement, open rate, site visitors, and button rate to track the success of your email drip campaigns.

Review outreach efforts and responses for each campaign and navigate accordingly to ensure efficient management of your strategy.

Enhance your email and SMS review request campaigns through deep analysis of data and success metrics.

This analysis encompasses recipient details, campaign distribution, visitation rates, open rates, click-through rates, and unsubscribe counts.

Utilize the Performance Leaderboard to acknowledge and strengthen performance achievements.

Businesses can now effectively measure employee engagement by tracking the frequency of QR code scans and customer visits to review sites.

This invaluable tool empowers companies to identify top-performing staff members adept at garnering client feedback, while also highlighting areas where additional training may be beneficial.

By analyzing feedback from satisfied and dissatisfied customers, your company can make informed decisions about its services or products. Delve into the patterns and insights from positive and negative reviews with our online reputation management software to craft more effective business strategies and planning.