Hear the blog instead
Common Issues That Prevent Google Reviews from Showing
There is always a curiosity in our minds to check the reviews of customers when we are involved in a specific business or service. Nowadays, Google reviews are essential for uplifting your online business presence and are productive, too. It has the power to generate potential leads to knock on the door of your business. Also, it helps customers decide whether they are involved with the concerned services or businesses. Here's the frustration of the owner: Why are my Google review not showing? All efforts went down or disappointed the business persona, which virtually counted toward earning recognition.
Let's get to know some common issues that prevent Google reviews from showing and how to deal with them.
What's Google's review policy?
Firstly, we must know Google's review policy.
1) The policy requires righteous information.
2) Don't mislead the information or promote third-party business or related activities.
3) Google has the right to eradicate reviews that disregard its policy.
4) The review policy applies to all Google services. For ex. Google Play Store.
Now, turn your focus here with the below list, which will help you to know why is my Google review not showing.
Is your business or service following these guidelines?
A) Restricted Content
B) Format-specific standards for reviews and captions
Restricted Content includes illegal, deceptive, personal or confidential information, negative promotions or violence, Etc.
Don't be surprised if your business's Google reviews do not show up because there is a possibility that Google policy has checked out the policy norms and that your company does not match. Therefore, as per Google policy, the reviews were removed from the platform.
Google has specified some guidelines for placing reviews and captions, which is helpful for everyone. It would help if you prepared for genuine reviews, which can be positive or negative, as the reviewer has received the service or business from your business.
One after one, we will discuss why my Google review is not showing!
Your Google Business Listing Is Not Active
Google My Business guidelines must follow. When you add amendments to your business information, Google may update your business listing. It sends information to your account and verifies it. During this time, your business information needs to show up. Due to the alteration in the crawling algorithm, Google visits once a month to check the reviews of your business site.
Duplicate Google Business Listing Content
Duplicate listing happens when multiple business listings exist on Google business profiles or Google Maps. Google gets misled by the same information, and users need help getting the correct information about your business.
When Google finds numerous listings, it may integrate them into one listing or remove the replications.
Also, it is tough to remove exact content created by unknown businesses. Hence, your company has to request Google to terminate content or reviews that are not placed with your consent.
Implant Links in Google Reviews
First, this is the opposite of the Google Review Policy to add a link in the review section. This action leads to promotional or advertisement activities through Google reviews. Hence, Google considers it spam or improper content.
If your business receives any URL in the review section, Google will flag it up and remove it from the platform.
To avoid the situation, you can request your customer write genuine reviews showing their experience with your business or service.
Following these guidelines assures your business reviews are natural and provide valuable information to new leads. Hence, the question will not arise in your mind: Why are my Google Review not showing up?
Google Reviews Considered Fake
Why are my Google review not showing?
There is one big reason behind it, which is fake reviews. Third parties strategically try to create bogus reviews without real experience with the service or business. The other reason for creating inauthentic reviews is artificially lifting your business ratings.
Hiring someone to write or buy fake reviews for your business is entirely unethical, which is against Google's protocols. Therefore, Google can suspend your business account.
By approaching fake reviews, you are probably conning the customers and lowering your potential customer ratio. You should improve your customer experience with actual services and encourage them to leave actual and honest reviews.
User Has Removed Their Google Review
Users have realized that the written reviews contained wrong information, or they changed their minds or found some errors in the written reviews. It is one viable reason your Google Review not showing on your business page.
Users have removed your previous Google reviews if you do not see them. Users have the right to edit or change their feedback, which is the option given to them.
You should check your business reviews regularly and reply to the queries raised by the customers. It will help you maintain your favorable reputation on Google.
Google Business Listing Location Varied
It is possible to disappear your business reviews if your business has shifted to a new location. If your old business listing is still active on Google, reviews are linked rather than a new one.
You must merge your old listing with a new one or create a new one for a new location when you change your business location. It is the only way to transfer all relevant information and reviews to the correct location and make them visible to customers.
If you are not merging or creating a new listing for your new business location, your reviews may not be visible.
Bugs and Google
There will be server outages, posting errors, and many more reasons to create issues to not displaying reviews. It is not uncommon that large podium like Google arise with technical issues or bugs.
There is immediate approach towards the bugs by Google team to resolve the bugs, but it can be inconvenienced to users. Though, you are facing that why are my Google review not showing, you should connect with Google support for further guidance.
Google Reviews Restricted For Limited Time
If your Google reviews not displaying on your business account, it means your business account has been suspended by Google. There are mainly three reasons to know that why are my Google review not showing.
a) If user given Google reviews have not obeyed the violations policies.
b) Google can temporarily disable the reviews to check whether the reviews are meeting with relevancy, quality, and other standards.
c) Google review feature disabled when the platform is updating and on maintenance service.
Temporarily disable reviews are not permanent, once the alteration or update done as per the policy, it will be activated.
Wrapping Up,
A user or customer visits Google search engine with his/her search query for particular service like your business does, he/she definitely check the Google review section. Though, it is important to display Google reviews. No wonder, you are not seeing Google Reviews. It's common to face the same issues by all the online businesses. You should not worry by finding some missing reviews, instead you should focus on maintaining your impeccable customer service and allow them leave some genuine reviews.
Sooner or faster, your business reviews will be displayed if any technical error occurred. But, be careful and check the Google policies for other issues, which we discussed in the blog.
So, are you planning to grow your online presence? Grab Your Reviews will be available to enhance your business qualities and generate quality leads. Speak with our experts now!
FAQs
Why is my Google review not showing up?
Google has strict policies regarding reviews, and they may not display a review if it violates these policies. Common reasons include inappropriate content, conflicts of interest, or suspicion of fake reviews.
How long does it take for a Google review to appear?
Typically, Google reviews appear immediately after submission. However, in some cases, it may take a few days for the review to be processed and displayed publicly.
Can I see my own Google review before it's published?
Yes, after submitting a review, you can usually see it in your Google account's "My Contributions" section. However, keep in mind that it may not be visible to the public until it's reviewed and approved by Google.
What should I do if my Google review doesn't show up?
First, check your Google account to ensure that the review was submitted successfully. If it's not visible there, try submitting the review again. If the issue persists, it's possible that Google has flagged the review for review or removal due to policy violations.
